Every answer about aiAllure, in one place.

aiAllure is an adults-only AI companion platform for ongoing conversations with fictional adult characters across chat, images, videos, and Live Rooms.

The same companion can carry a recognizable identity and conversation context across supported experiences. You can choose an existing fictional companion or create and customize your own.

aiAllure is an entertainment product. Companions are AI-generated fictional adults, not real people, and their responses should not be treated as professional advice or human communication.

aiAllure is only for adults aged 18 or older who can legally use the service where they live.

Do not create an account, access adult features, or submit content if you are under 18. Some adult features require age verification before access is enabled.

No. aiAllure companions are fictional adults generated by AI.

A companion may feel continuous because the platform can preserve identity and conversation context, but it is not a conscious person and is not a substitute for a real relationship, medical care, legal advice, or emergency support.

You can explore some public pages without signing in, but an account is required to create a companion, keep conversations, save preferences, purchase a plan, or use account-based generation features.

Signing in lets aiAllure associate chats, generated media, subscriptions, AllureCoins, verification status, and settings with your account.

You can chat with fictional adult companions, create custom companions, generate images and videos, continue conversations in Live Rooms, and organize generated media.

• Choose or create a fictional adult companion.
• Chat and build ongoing conversation context.
• Generate companion images and videos.
• Use Live Rooms for a more immediate conversation format.
• Lock important media and organize it into playlists.

Yes. A registered free account can try selected core features with limited usage; the exact limits shown in your account control.

Free allowances can vary by feature, promotion, capacity, or product experiment. Video generation is not included for free accounts by default unless aiAllure explicitly grants a preview or promotion.

Paid plans remove daily and monthly caps from included core chat, image, video, and Live Room generation, while normal cooldown, concurrency, safety, fair-use, and capacity controls still apply.

aiAllure runs in a modern web browser on desktop and mobile devices.

For camera, microphone, uploads, and media playback, use an up-to-date browser and allow the permissions requested for the feature you are using. Private browsing, strict content blockers, or disabled storage can interrupt sign-in and payment return flows.

Create an account, choose an existing fictional companion, send a first message, and then explore images, videos, or Live Rooms from that companion's available controls.

If you want a custom look or personality, create a companion first. If a feature is locked, the interface will show whether you need age verification, a paid plan, AllureCoins for an optional upgrade, or a higher plan tier.

Starter, Pro, and Power are the standard public paid plans. Eligible long-term Power members may also see Ultra in their account.

Each public plan includes unlimited core chat, image, video, and Live Room generation. Higher tiers increase batch size, simultaneous premium-video capacity, companion capacity, and generation priority.

The live price guide on this page is generated from aiAllure's canonical Starter, Pro, and Power pricing data.

Monthly, three-month, six-month, yearly, lifetime, and eligible paid-trial options may be offered. Multi-month plans charge the full period total upfront; the monthly-equivalent amount is shown only to make plans easier to compare.

The plan selector and checkout always show the exact currency, amount due now, renewal amount, and billing period for your purchase.

aiAllure can display the same numeric plan price in USD, EUR, or GBP according to region and checkout routing.

Treat the final checkout as authoritative. It shows the currency and exact amount that the selected payment provider will attempt to charge. Your bank or payment provider may apply its own conversion or international-transaction fee.

It is a comparison rate, not a monthly installment, when you select a multi-month plan.

For example, a three-month plan is charged once for all three months. The displayed monthly equivalent is the total divided by three. The same rule applies to six-month and yearly options.

Eligible new paying accounts can purchase one 24-hour paid trial. It automatically becomes the matching monthly plan unless canceled before the 24 hours end.

The live price guide lists the current trial amount and the matching monthly renewal amount for Starter, Pro, and Power. Check the exact deadline and renewal details shown at checkout and in your account.

Paid trials are intended for eligible new paying accounts and can be used only once per account across all plan tiers.

An account with a prior payment, subscription, or trial history may not be eligible. If no trial appears, choose one of the standard durations shown in the plan selector.

Paid plans have no daily or monthly generation cap on included core chat, images, videos, and Live Room messages.

Unlimited does not mean infinite simultaneous jobs or guaranteed instant processing. Short cooldowns, per-plan batch and concurrency limits, shared queues, service capacity, safety rules, and fair-use protections still apply.

Optional instant, HD, audio, advanced, and storage add-ons can use AllureCoins even though core generation is unlimited.

Starter includes unlimited core chat, images, videos, and Live Rooms, with two images per batch, one premium video job at a time, up to three companions, and standard generation priority.

Starter is the entry paid tier. Optional instant, HD, audio, advanced, storage, and other add-ons remain coin-priced where the interface shows a coin cost.

Pro includes unlimited core chat, images, videos, and Live Rooms, with four images per batch, up to three premium video jobs at once, unlimited standard companions, and faster generation priority.

Optional add-ons that display an AllureCoin price are separate from the included core paths.

Power includes unlimited core chat, images, videos, and Live Rooms, with eight images per batch, up to five premium video jobs at once, unlimited standard companions, and priority generation.

A lifetime plan is a one-time payment for continued access to that plan tier without a recurring subscription renewal.

Lifetime access is still governed by the Terms, safety rules, service availability, feature evolution, account status, and product-specific storage or media-expiry rules. It does not promise that generated files remain stored forever.

Ultra is an eligibility-gated tier for long-term Power members. It can appear after 90 continuous days on Power when the account meets the current eligibility checks.

Ultra is not a normal public checkout option. Eligible accounts see the durations and payment methods currently supported for them. Ultra increases image and video concurrency.

aiAllure can evolve features, limits, queues, and add-ons as the service changes; the live plan selector and your checkout disclosure are the current purchase terms.

This help center explains the current product configuration. If a signed-in entitlement, promotional grant, or checkout disclosure differs, the account-specific display controls for that account and purchase.

Messages and Live Room call invitations are free. Scheduled photos, videos, voice messages, and optional video messages after missed calls use the coin price shown before you enable them.

You set one 30-day Moment coin limit across every companion you enable. Moments never charge your payment method automatically, and free Moment types can continue when your coin balance or protected-media storage is unavailable.

AllureCoins are aiAllure's wallet balance for optional add-ons and upgrades; they are not required for the included core generation on a paid plan.

Examples include instant or higher-spec video options, audio and advanced video actions, and media-storage upgrades. A feature that costs coins shows the price before you confirm it.

No. Starter, Pro, Power, and eligible Ultra plans include unlimited core chat, image, video, and Live Room generation.

AllureCoins apply when you intentionally select an option labeled with a coin price, such as instant, HD, audio, advanced processing, or extra storage.

Do not assume a fixed allowance from the plan name alone. Any included or promotional AllureCoin amount that applies to your purchase is shown in the offer, checkout, or account.

AllureCoins are separate from the unlimited core-generation entitlement. Account-specific bonuses, renewals, promotions, and grants can have their own terms.

Open the AllureCoin store while signed in, choose an available pack, and review the exact currency and amount before payment.

Pack availability and payment methods can vary by country, provider, or account. The current store and final checkout are authoritative.

Yes. Coin-priced actions should display their current cost before you submit or confirm the action.

Review the selected resolution, duration, audio, speed, merge, trim, storage, or slot option before confirming. Prices can differ by configuration, so the in-product confirmation is more reliable than a static list.

Optional instant processing, HD output, audio, longer or advanced configurations, and editing actions can use AllureCoins when marked in the interface.

Core paid-plan video generation remains included in the shared queue. Merge, trim, speed changes, and other premium studio actions can also have a displayed coin price.

Yes. Media Studio offers coin-priced storage packs that add playlist, locked-video, and locked-image capacity.

The storage guide on this page is generated from the current base-capacity and pack catalog. Packs expand locked storage; they do not turn unlocked media into permanent files automatically.

Coin purchases are generally final except where applicable law requires otherwise, and balances are tied to the purchasing account.

Contact support promptly for a duplicate charge or verified failure to deliver the purchased balance. Do not share, sell, or attempt to move account credentials or balances between users.

Open a companion, select the chat action, and send a message. Signed-in chats can retain conversation context for later sessions.

If an adult interaction is gated, complete any required age verification first. Free accounts have displayed usage limits; paid plans include unlimited core messages subject to cooldown and safety controls.

Yes. Paid plans have no daily or monthly cap on included core chat messages.

Short cooldowns, abuse prevention, network limits, service capacity, and safety rules can still delay or block individual requests. Optional premium actions inside a conversation may have a separately displayed coin cost.

aiAllure can use conversation context and saved companion information to make later interactions feel more continuous.

Memory is not perfect or human. A companion can misunderstand, forget, or invent details. Restate important context when accuracy matters, and never rely on an AI companion for professional or emergency decisions.

Supported experiences are designed to preserve companion and conversation continuity across chat and Live Rooms.

The exact context available can depend on the companion, session, and feature. If a room begins without the expected context, return to the companion's main conversation, refresh, and reopen the room.

Available companion and conversation controls can adjust personality, response style, or media behavior.

Controls vary by feature and account entitlement. Changes affect future generations and may not rewrite earlier messages or media.

Adults may use supported mature conversation features with fictional adult companions, subject to the Terms, safety controls, consent standards, and prohibited-use rules.

Content involving minors, coercion, abuse, incest, bestiality, non-consensual real-person likenesses, celebrity deepfakes, or other illegal or prohibited material is not allowed.

A temporary cooldown, network interruption, safety check, or service-capacity delay can prevent an immediate response.

• Wait briefly before sending the same message again.
• Check that the page is online and your account is still signed in.
• Refresh once rather than opening many duplicate requests.
• Rephrase a request that may conflict with safety rules.

Companion Moments are optional messages and surprises from fictional adult companions you choose, including text, private photos, videos, voice messages, and Live Room call invitations.

Eligible paid members can open a companion profile, select Moments, choose the types they want, and turn the feature on. You can enable multiple companions; your account-wide cadence and priority settings decide which eligible companion goes next.

You can pause, customize, or turn off Moments for an individual companion at any time without changing your other companions.

Use the companion creator to choose a fictional adult appearance, personality, and available behavior settings, then save the result to your account.

Use only fictional adult concepts and content you have the right and consent to use. The creator may present different controls depending on plan, region, and upload availability.

Starter supports up to three companions. Pro and Power support unlimited standard companions; eligible Ultra does as well.

Free-account companion capacity is shown in the product and can differ from paid-plan capacity.

aiAllure is designed to keep a companion recognizable across supported image, video, chat, and Live Room experiences.

Generative outputs still vary. Pose, lighting, style, prompt changes, source media, and model behavior can change details between generations. Reuse the same companion and keep style instructions consistent for the best continuity.

Do not use a real person's likeness or voice without their clear authorization, and do not create deceptive celebrity or public-figure deepfakes.

All companions must represent fictional adults. Non-consensual intimate imagery, revenge content, impersonation, and deceptive real-person sexual likenesses are prohibited.

Use the available companion settings to change supported profile, personality, or generation preferences.

Some identity-defining changes may require creating a new companion rather than rewriting an existing identity. Existing chats and media are not guaranteed to change when you edit future behavior.

Deleting a companion can remove access to that companion and related entry points; treat deletion as a separate action from canceling a plan.

Before deleting, download or lock any media you want to keep and review the confirmation shown in the product. Contact support promptly if a deletion was accidental, but recovery is not guaranteed.

Open a companion and use an available image action or prompt to describe the scene, style, pose, or mood you want.

Generation controls vary by experience. Keep the subject fictional and adult, follow the safety rules, and use clear visual instructions rather than contradictory prompts.

Yes. Paid plans include unlimited core image generation with no daily or monthly image cap.

Per-plan batch size, cooldowns, simultaneous work, safety checks, fair use, and service capacity still apply. A specifically labeled premium option can have an AllureCoin price.

Starter supports two images per batch, Pro four, Power eight, and eligible Ultra sixteen.

Batch size is different from a daily or monthly cap. Paid core image generation is unlimited, but each request follows the maximum batch size of the active plan.

Generation time depends on your plan priority, current capacity, batch size, and the complexity of the request.

Leave the job open or return to the recent-media area instead of submitting many duplicates. Pro is faster than Starter; Power and eligible Ultra use priority processing, but no tier guarantees an exact completion time.

Images involving minors, coercion, abuse, incest, bestiality, illegal content, non-consensual real-person likenesses, or deceptive celebrity deepfakes are prohibited.

Adult content must involve fictional adults and comply with consent, safety, and applicable-law requirements. Safety systems can refuse a request even when a user believes it should be allowed.

Download it to your device or lock it in aiAllure before its 72-hour unlocked-media timer expires.

Locking excludes the item from normal 72-hour cleanup while it remains within your locked-image capacity. Downloading gives you your own copy and does not depend on platform storage.

Yes. Starter, Pro, Power, and eligible Ultra include unlimited core video generation in the shared queue, with no daily or monthly core-video cap.

Per-plan simultaneous-job limits, cooldowns, queue capacity, safety, fair use, and source-media requirements still apply. Optional instant, HD, audio, longer, and advanced configurations use AllureCoins when labeled.

Video generation is not included for free accounts by default.

A free preview can exist only when aiAllure explicitly grants it through a promotion or experiment. If the video action asks you to upgrade, choose a paid plan to use the standard core-video path.

It is the included standard processing path for paid-plan video generation.

Jobs wait for available generation capacity and can take longer at busy times. Shared-queue access is unlimited by daily or monthly count, but it is not an instant or guaranteed-time service.

Starter supports one, Pro three, Power five, and eligible Ultra ten premium video jobs at once.

This is a concurrency limit, not a daily or monthly generation cap. Wait for a running job to finish before submitting another if you reach your tier's simultaneous-job limit.

Unlimited applies to the included core video path. The selected option is an optional premium upgrade such as instant processing, HD, audio, or advanced configuration.

Choose the standard shared-queue option to use included core generation, or confirm the displayed AllureCoin cost when you want the premium option.

Premium-video cost can depend on resolution, duration, audio, processing mode, and editing actions.

The composer shows the current AllureCoin total before submission. Changing the length or adding HD, audio, merge, trim, or speed actions can change that total.

Many video workflows animate or extend a source image so the model has a visual identity and starting frame.

Use a clear image that complies with the safety rules. Very small, blurred, heavily cropped, or inconsistent source media can reduce quality or cause a generation to fail.

Give a queued job time to finish, refresh the recent-media view, and check whether the job shows a failure or retry state before submitting a duplicate.

If a coin-priced job failed and the balance or job state looks wrong, contact support with the time, companion, selected options, and any visible task or transaction identifier.

Download it or lock it before the 72-hour unlocked-media timer expires.

Locked videos count toward your locked-video capacity. Storage upgrades add more locked capacity, while downloading keeps an independent copy on your device.

A Live Room is a more immediate companion conversation experience designed to continue the same fictional companion and relationship context.

Available room controls can combine real-time-style messaging, voice, visual, or studio actions depending on the companion, browser permissions, plan, and current feature availability.

Yes. Paid entitlement removes the free daily or weekly message count from included core Live Room messaging.

Cooldowns, safety checks, network conditions, fair use, and capacity still apply. Optional premium room or studio actions can have a displayed AllureCoin price.

Free or guest Live Room access can have limited message allowances; use the counter shown in the product as the current limit for your session or account.

Paid plans remove the core message-count quota. A room can still require age verification or browser permissions before certain adult, camera, microphone, or voice features work.

Optional premium room and studio actions use AllureCoins when a price is displayed before confirmation.

The core paid-plan room conversation remains included. Review the action label and price before starting premium media, voice, or studio processing.

The browser may have denied permission, another app may be using the device, or the selected room action may not be available for the current session.

• Allow camera or microphone access in the browser's site settings.
• Close other apps or tabs using the device.
• Reload the room after changing permission.
• Try an up-to-date browser if the device still does not appear.

A session interruption, navigation issue, or temporary continuity failure can start a room without the expected context.

Return to the companion's main page, confirm you are signed into the same account, reopen the conversation, and then launch the room again. Contact support if the same companion repeatedly starts without prior context.

Unlocked generated images and videos are eligible for automatic cleanup after 72 hours so recent-media storage remains manageable.

The timer applies to unlocked platform media. Download anything important or lock it before the displayed expiration time. The cleanup schedule is separate from subscription cancellation or account deletion.

Locking keeps an image or video out of normal 72-hour cleanup while it remains within your locked-media capacity.

Locking is platform storage, not a permanent external backup. Download irreplaceable items too, and manage locked capacity in Media Studio.

The standard media library supports four playlists, 50 locked videos, and 100 locked images before account-specific upgrades.

The storage guide below is generated from the current media entitlement catalog. A signed-in account can have additional capacity from purchased packs or explicit legacy entitlements.

Media Plus, Creator Vault, and Studio Archive add different amounts of playlist, locked-video, and locked-image capacity for AllureCoins.

Use the live storage guide for the current catalog and open Media Studio to confirm the purchase against your wallet and existing entitlement totals.

You need to unlock or remove existing items, download them elsewhere, or purchase more storage capacity before locking additional media.

Unlocking an old item puts it back under the normal unlocked-media lifecycle, so download it first if you want to keep a copy.

Playlists organize locked media into reusable collections inside Media Studio.

A playlist does not replace locking or downloading. Base and upgrade-pack playlist counts are capacity limits for organization, while image and video limits control how much media can remain locked.

Do not rely on recovery after an unlocked item has been cleaned up. Download or lock important media before its timer ends.

If an item disappeared before its displayed deadline or while it was locked, contact support with the approximate generation time and any task identifier. Recovery is not guaranteed.

Recurring plans renew at the billing interval and amount disclosed at checkout unless canceled before the renewal is processed.

A 24-hour paid trial renews into its matching monthly plan unless canceled before the trial ends. Lifetime purchases are one-time and do not renew.

The available methods are the options displayed at checkout for your country, selected product, and current provider availability.

aiAllure may route subscriptions and AllureCoin purchases differently. A method shown for one purchase is not guaranteed to appear for another account, product, or country.

Open Settings, choose Manage Subscription, and follow the cancellation flow for the active subscription.

Save the confirmation and check the displayed end date. Access normally continues until the current paid period or trial ends. If the subscription still appears set to renew, contact support with the confirmation.

Access normally continues until the end date shown for the current paid period or paid trial.

Cancellation stops the next renewal; it is not the same as deleting the account. Keep the cancellation confirmation and contact support if the displayed status or end date does not match the confirmation.

Cancel it from Settings > Manage Subscription before the 24-hour trial deadline shown for your account.

Do not wait until the final minute because payment-provider processing and time-zone differences can matter. Save the confirmation and verify that the subscription shows an end date instead of a next renewal.

Return to Manage Subscription and check whether the account shows a cancellation or period-end date.

If the account still shows an upcoming renewal, contact support before that date. Include the account email, plan, approximate cancellation time, and any screenshot or provider reference, but never send a full card number or password.

Purchases are generally final except where applicable law requires otherwise.

Contact support for a duplicate charge or a verified failure to deliver a purchased plan or coin balance. Provide the transaction reference and date so the payment can be investigated. This summary does not replace the Terms.

Contact support with the dates, amounts, currency, account email, and payment references so the charges can be matched.

Do not email complete card details, security codes, passwords, or identity documents unless a secure support flow specifically requests an allowed document. A pending authorization can also look like a second charge before it settles.

The bank or payment provider may have rejected the transaction because of authentication, online or international-payment settings, limits, address details, or risk checks.

• Confirm the billing details and available balance.
• Complete any 3D Secure or bank-app approval prompt.
• Ask the bank whether online or international transactions are enabled.
• Try another method only if checkout offers it.

A higher-tier upgrade is intended to take effect immediately after the required payment or credit calculation completes.

The plan-change screen shows any credit and net amount due before confirmation. Refresh the account after payment if the new tier is not visible immediately.

A lower-tier change is scheduled for the next renewal so you keep the current paid tier through the existing period.

Review the scheduled tier and effective date in the plan-change flow. Limits such as companion capacity, batch size, and priority can change when the downgrade becomes effective.

Available same-tier duration changes are shown in the plan-change flow with their timing, credit, and amount due.

Do not infer the charge from the monthly-equivalent label. Confirm the full period total, effective date, and renewal interval shown before accepting the change.

Check the email used for the purchase and the relevant account or payment-provider confirmation after a successful transaction.

If you cannot locate a receipt, contact support with the account email, date, amount, currency, product, and transaction reference. Never send a complete payment-card number.

No. Cancellation stops a future subscription renewal; account deletion starts the process of removing the account and associated data under the retention policy.

Cancel if you want to stop billing but may continue using the account. Delete only when you want to deactivate the account and begin the deletion and retention process.

Open Settings, find the account-management danger area, choose Delete Account, and complete the confirmation flow.

Account deletion deactivates the account and starts the retention process described in the Data Retention Policy. Cancel any active subscription separately and keep both confirmations.

New arrivals appear in your private Moments inbox. Safe email and browser notifications are optional and never preview private chat details or media.

Browser push can be enabled for an individual companion while each browser is connected or disconnected separately. Quiet hours and discreet notifications give you additional control over when and how alerts appear.

You can permanently delete an individual Moment and the private media and linked records it owns. Coins already used for a successfully delivered Moment are not refunded.

The published policy says the account is removed from the live environment, retained for six months, and then permanently deleted, including backups, subject to a valid legal hold or legal obligation.

The retention period supports security, fraud, dispute, and legal needs. The Data Retention Policy is the authoritative description, including exceptions and data-specific schedules.

Yes. You can contact aiAllure to exercise applicable privacy rights, including an erasure request where the law provides it.

A verified erasure request may use a different timeline from standard account deletion. Some data can still be retained when legally required or subject to a valid legal hold. Identity verification may be required to protect the account.

Do not rely on restoration after starting account deletion. Contact support promptly if the deletion was accidental.

Availability depends on deletion status, retention rules, identity verification, and legal requirements. Once data is permanently deleted, it cannot be restored and signing in may create a new account instead.

Account chats and private generated media are not automatically public just because they were created on aiAllure.

A deliberate sharing, publishing, gallery, or community action can make selected content visible to others. Review the control before sharing, avoid personal or sensitive information, and read the Privacy Policy for processing details.

aiAllure uses account, access-control, payment-provider, and operational safeguards intended to protect the service and user data.

No online service can promise absolute security. Use a protected email account, do not share sign-in links or credentials, review unexpected payment notices carefully, and report suspected unauthorized access promptly.

You can contact aiAllure to exercise any access or portability right available under applicable data-protection law.

Support may need to verify that the requester controls the account before releasing personal data. The scope and format depend on the applicable law and the data aiAllure holds.

No. The 72-hour timer is a product cleanup rule for unlocked generated images and videos; account deletion and legal retention follow separate policies.

Locking an item changes its normal media-cleanup status but does not override account deletion, storage capacity, legal obligations, or the Terms.

Use the available sign-in recovery flow first, then contact account support if you still cannot authenticate.

Support may require evidence that you control the account. Never send your password, a full card number, or an unsolicited identity document by email.

Email hello@aiallure.com when this manual does not resolve the issue.

Include the account email, time of the issue, page or feature, plan, browser or device, visible error, and any safe transaction or task reference. Do not send passwords, security codes, full card numbers, or prohibited content.

aiAllure includes mature companion features and is therefore restricted to users aged 18 or older.

The restriction applies to account use, adult features, prompts, uploads, and generated content. Characters and depicted people must also be clearly fictional adults.

Some adult features require age assurance so aiAllure can restrict access to adults.

The check can appear when an account first enters a gated feature or when verification status must be refreshed. Camera permission is required for the supported live check.

Yes. The supported flow asks you to center your face, blink, open your mouth, and turn your head before it captures one frame for age estimation.

Complete the prompts naturally in good, even lighting with one face visible. The movement sequence helps confirm that a live person is present rather than a static image.

No. The selfie is processed for age estimation and immediately discarded; aiAllure does not retain the selfie or a biometric template.

The account retains verification status and time plus consent-related metadata so the service can remember that the check was completed. It does not retain a face embedding for later identity recognition.

Poor lighting, more than one face, an obstructed face, missed movement prompts, camera problems, or an age estimate below the required threshold can stop verification.

• Use even front lighting and remove sunglasses or face coverings.
• Keep one face centered in the guide.
• Follow the blink, mouth, and head-turn prompts in order.
• Allow camera access and retry in an up-to-date browser.

The supported live selfie flow requires camera access. Contact support if a disability, device limitation, or persistent technical issue prevents completion.

Do not send an unsolicited identity document or selfie by ordinary email. Support can explain whether a secure alternative is available for your situation and region.

No. Minors and sexualized young-looking characters are prohibited, including prompts that use teen, schoolchild, or similar framing.

All companions and depicted people must be clearly fictional adults. Attempts to evade age and safety controls can lead to content removal or account action.

Use the report flow where available or open the report page and provide enough context for the safety team to investigate.

For suspected illegal content, immediate danger, exploitation, non-consensual intimate imagery, or a real-person likeness violation, do not redistribute the content. Preserve only the safe identifiers needed for the report.

First return to aiAllure from the payment confirmation, refresh the account once, and check Settings for the active plan or pending status.

Payment confirmation and entitlement activation can take a short time. If the payment is completed but the plan still does not appear, contact support with the account email, time, amount, currency, provider, and safe transaction reference.

Refresh the wallet or coin-store page and check that the payment completed rather than remaining pending or failed.

If the charge completed and the balance is still missing, contact support with the account email, pack, amount, currency, purchase time, and transaction reference. Do not make repeated purchases to test the balance.

The page may have cached the earlier account state or the payment entitlement may still be processing.

Refresh once, reopen the feature from the signed-in account, and confirm the plan in Settings. If the wrong limit remains, send support the page, expected tier, visible limit, and payment reference.

Unlimited removes daily and monthly core-generation caps; it does not remove short request cooldowns, concurrency, shared queues, or safety and fair-use controls.

Wait for the displayed cooldown or current job to finish. Submitting duplicates can extend congestion and does not increase the plan's simultaneous-job limit.

Unlocked images and videos normally expire after 72 hours, or a result may still be processing, filtered, or associated with another companion or account.

Check recent media, Media Studio, the correct signed-in account, and any expiration label. If a locked item vanished unexpectedly, contact support with its approximate generation time and identifier.

Feature visibility can depend on plan, age verification, companion type, region, browser capability, traffic-source restriction, promotion, or staged availability.

Confirm the account and plan, complete any required verification, update the browser, and open the feature from a supported companion. A feature shown in marketing may still require a specific tier or eligible account state.

Open the browser's site-permission control for aiallure.com, allow the required device, and reload the page.

If the device is still unavailable, close other apps using it, verify operating-system privacy permissions, and try a current browser. Use a secure HTTPS connection so browser media APIs can work.

Blocked cookies, private browsing, content blockers, an expired payment session, or an interrupted provider return can break checkout continuity.

• Do not submit the same payment repeatedly.
• Check for a payment confirmation or pending bank authorization.
• Return to the plan or coin store and start one fresh checkout if no payment exists.
• Contact support if a completed payment did not activate the purchase.

Send the account email, exact time and time zone, page or feature, plan, device and browser, visible error, and safe task or transaction reference.

A screenshot without prohibited content can help. Never send a password, one-time security code, full payment-card number, or unsolicited identity document.